They don't want to get the views of the people who want to make a point about something and would go onto Google to search out how to do it. They want to get to the people who aren't aware of what the services even are, who haven't thought about getting involved in service redesign or assessment, a...

You’ve hit the nail on the head – hard to reach groups. Just from experience the average football fan doesn’t have time, or possibly the interest, to go to meetings, fill out questionnaires, visit health and social forums, etc. The idea with this is to catch them where they’re most likely to visit, ...

Reading that back it may seem like that, so apologies as that’s not the idea. I was thinking more along the lines of a section like this on another football forum (http://www.pne-online.net/forum/forumdisplay.php?52-Mental-Health&s=c276dcc9db6027f47f28ed5cea070571). Basically a section that informs ...

Hi, I am the Development Officer for Healthwatch Blackburn with Darwen. We’re a new independent third sector organisation designed to find out what local people think about their local Health and Social Care services within the Borough, and feed back public opinion to those who can improve services....