Laptop woes

[SheepShagginRover]

Essentially, I leave for Uni on the 7th. I bought a Dell laptop a week or so back on this assurance from an online Dell agent:

Agent (Nagaswaroop_YV): "It's expected to be delivered on or before this date if ordered today on a Card."
08/30/2012 07:19:26PM
Agent (Nagaswaroop_YV): "4th September."
08/30/2012 07:20:20PM
Calvin: "Okay, thanks very much. What's the latest it'll be? I need the laptop before the 7th as I leave for university then. Is there much of a chance of it not being delivered before the 7th?"
08/30/2012 07:21:16PM
Agent (Nagaswaroop_YV): "If you're ordering the Sleeve Separately it will definitely come before the 7th."

I'm now being told the laptop won't arrive until the 11th, which is useless to me: I leave home on the 7th. I'll be in Plymouth. The family stuck with the laptop. Mailing it down when it arrives/changing the delivery address I'm a bit iffy over. Shared accommodation with new people, will it really arrive? etc.

What's to be done? Is there anything I can really do from a consumer rights point of view on the back of that assurance from the Dell agent?

[Gibbon]

Hmmm. Shitter.

Best bet would be to change the delivery address. At least that way, Dell are responsible for it arriving.

[SheepShagginRover]

Dad decided he fancied a new laptop, and will take the Dell. I went out and bought a HP today.

One more laptop than anticipated in the family.

[Savory]

cool, you can delete this thread now, wasting Gibbon's time like that.

[Rover Ryan]

cool, you can delete this thread now, wasting Gibbon's time like that.

Hypocrite

[Savory]

made you look

[Rover Ryan]

made you look

made you look

[Savory]

made you look

made you look

made you laugh

[Savory]

help me tell my missus what laptop to get me for my bday/xmas present

Under £300
Good reliable make with good after care support if needed
To be able to run the new Football Manager with no issues on the minimal settings
AVI/MKV watching
Can run Traktor/Virtual DJ
Hard Disk of 250gb +

Not much bothered bout owtelse...

[Gibbon]

Dell

See if you can get them to stick Windows 7 on it though.

[Ethiaa]

3.11 surely

[Savory]

spiffin ta!

[Dan]

My 8 year old laptop that was running beautifully, has been well looked after, runs W7 perfectly, and has a great 17" screen is now dead. Both the bloody hinges holding the screen up have snapped and seem to be unavailable as spares (for a reasonable price.)

[theadore]

help me tell my missus what laptop to get me for my bday/xmas present

Under £300
Good reliable make with good after care support if needed
To be able to run the new Football Manager with no issues on the minimal settings
AVI/MKV watching
Can run Traktor/Virtual DJ
Hard Disk of 250gb +

Not much bothered bout owtelse...

http://www.hotukdeals.com/deals/new-cle ... dd-1362152

not quite under £300 but looks decent enough.

[Savory]

cheers Ted